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FAQ

Don't see your question answered here? Shoot us an email! We'll get back to you as soon as we can.

  • What do I need?
    We've got you covered! We have all necessary equipment for during, and after workouts. Towels, showers, hair dryers and straighteners. We have a water bottle filling station and refillable bottles available for purchase in case you forgot yours. So just bring your indoor running shoes and be ready to sweat!
  • Help! I'm new to SWEAT Vancity. What class should I take?
    Welcome! We're thrilled to have you. We recommend our complimentary TRX Fundamentals class for new clients. This class walks you through the basics and gets you familiar with our equipment, so you feel comfortable rocking your next class! The best part? It's free! Book your fundamental class now!
  • How do I sign up for a class?
    Head over to the Book Now tab to sign up for a class. (
  • I have a little one. Do you offer childcare?
    Absolutely. We offer child care six days a week for children ages eight weeks and up. See our Childminding page for more details.
  • I can't make it to class, what do I do?"
    It happens! If you’re unable to make it to class, please cancel directly through the Mindbody App or your Mindbody profile. We require 12 hours notice for any cancellations otherwise we charge a late cancellation fee. As courtesy we offer one complimentary cancellation.
  • I love SWEAT! Where can I buy your gear?
    Come on by. We've got water bottles, toques, baseball hats, hoodies and shirts in a variety of styles, sizes and colours.
  • How is TRX different from other styles of training?
    TRX is a form of resistance training that includes bodyweight exercises in which a variety of multi-planar, compound exercise movements can be performed. These are done with the aim of developing strength, balance, flexibility, and joint stability simultaneously.
  • What’s the studio like?
    We created our studio to inspire movement and positivity. Our clean, bright space has floor to ceiling windows, tons of good vibes and everything that you need to get out the door and on your way. We have change rooms for men and women with private shower facilities, lockers, and filtered water dispensers. See Space Page
  • On the waitlist?
    When a space becomes available you will be moved into the class and an email will be sent to you to let you know! It is a good idea if you are on the waitlist to check your status to see if you have been moved into the class.
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